Get one answer from a dormant user today.

askghost does one job: pick the dormant users worth hearing from, send one plain feedback email, and learn why they left before you invent a fix.

How it works

Pick, send, read.

  1. Pick the users worth hearing from

    Not your whole list — a small dormant segment tied to a decision you're about to make.

  2. Send one plain email

    No survey link, no marketing template. One question they can answer right in the inbox.

  3. Read why they left, verbatim

    Not a score or a chart — the sentences your users actually wrote.

What comes back

You get sentences back, not dashboards.

Re: Quick check-in — just one question.
The features were all there. But I was still the one turning it into the weekly report, and that half hour stopped being worth it.

A sample response — this is what the email above brings back.

Ask before you build the fix.

Get started
askghost — dormant user feedback